Food and Beverage Service_11_Q1_305157
Today's service industries are focusing on the concept of guest delight which is the improved expression of guest satisfaction. We need to delight the guests to make them satisfied because today's customers visit many corners of the world, they feel the level of service in many place and need to have a changed atmosphere in terms of taste and service. The term food and beverage function is one that encompasses all activities within the hotel and catering establishment that are together concerned with the provision of food and beverage services within that periphery of that establishment.